Polytropic’s migration from NAV to Dynamics 365 Business Central


♪ Here at Polytropic, we produce
heat pumps for swimming pools and distribute them throughout
Europe, Maghreb and the Middle East. We have a team of 12 employees,
producing about 10,000 heat pumps, for a turnover of 10 million euros. Between 2013 and 2018, we experienced strong growth,
of roughly 25% per year. We were using Microsoft NAV software and, following this growth,
we needed to improve efficiency and facilitate collaboration
between the different departments. At the time, the management
of our orders was done manually, it was time-consuming
and caused many errors. We had 2 options:
either stay on the server versions with IT teams – but this can be complicated
for a small organization like ours – or we could move
to virtualization and the cloud. That’s why we chose
Dynamics 365 Business Central. To make this transition, we called on a partner
to help us set up the tool and train the teams. The truth is that, at first,
we had some reservations. Old habits die hard… But once everyone realized
the efficiency and time savings, everything went very well. Using Business Central in the cloud has brought a revolution in our company, we have completely changed
the way we work and our internal processes, whether in the office or in the warehouse. We have created extensions to meet
our specific field and activity requirements. For example, we have set up a barcode reader system to scan the machines
when uploading from the trucks, so they can be immediately
put into stock without generating quantity
and serial number errors. It also allows us to have updates
in a seamless way for us. There was a recent software update
that went almost unnoticed. We made sure our data was secure and could be accessed only by us, by tasking specialists and professionals whose job it is to keep data safe. The fact that people outside the company have direct access to our system through the cloud version
allows us to be more efficient because we can provide
our customers with near-instant answers. We have therefore provided
our customers with an added benefit in terms of response time and support. The results after 6 months
are very positive. One of the advantages
we see in using Business Central is that we can now plan
our growth over the long term. We have an adaptable tool that will allow us
to grow over the course of several years. Business Central is a solution
that will allow us to achieve all our ambitions. ♪

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