Let’s get Candid about: Advertising vs Marketing

At CutBoard we like to be open honest
and frank while our goal is to create content for our clients we also like to
teach the client or not you should walk away having learned something you can
use that being said let’s get candid about advertising and marketing
advertising and marketing are two terms that get lumped together making it kind
of confusing as to what either one actually means then you throw in the
term sales — put that coffee down— and it it even gets more convoluted. let’s take a
moment today to break down these words and define what they actually mean
marketing, marketing implies strategy it’s the roadmap for getting from point
A to B as quickly and as efficiently as possible
advertising is simply a marketing tool —hey condos condos— sales refers to units sold or services rendered and sales is generally the goal of all marketing advertising with no marketing plan
applied is the equivalent to a simple open sign and say a antique store but if
you apply some strategy to that sign you get something a little more interesting
like local oddities you have to see to believe
that’s kind of the difference between advertising and marketing okay here’s my
favorite example because hitchhiking is so popular, right? Picture a hitchhiker on
the side of the road and he’s got a sign that says Portland okay that’s
advertising now picture the same hitchhiker on the same side of the road
but he’s got a sign with a little more thought put into it
this one says grandma’s house in time for dinner that’s marketing that has a
little bit more psychology and it should help him get a ride quicker which is the
goal of marketing —saddle up partner— instead of just delivering cold hard
facts which is like advertising there’s some psychology or strategy behind it to
convince you into taking action so I like to think of it as marketing as
strategy strategy is marketing they go hand in hand
next time I’ll tackle that eternal question what exactly is a brand
I hope you enjoyed this week’s moment of candor leave your questions below and if
you found this video helpful please like it and don’t forget to share it

Introducing Microsoft Secure Score for Office 365 and Windows 10

– Coming up, I’ll show you updates to
Microsoft Secure Score, a solution that
automatically rates how well you’re leveraging security patrol,
for Office 365 services, and now Windows 10. While making it easy for you
to discover and implement the security features and best
practices that will advance your organization security posture. I’m here in Secure Score,
and there are three key parts of your experience, your score, taking action, and tracking your progress over time. If you are a global or work
load administrator in Office 365, or Windows Defender
Advanced Theft Protection, you can access Secure Score
from the Security Compliance Center, or by going directly
to securestore.microsoft.com. There’s no config necessary,
no set up, it just works. When you log on to the
experience, you’ll see a Microsoft Secure Score
ready for you to review. The score is calculated
based on the controls you can configure versus what you have configured. Your Office 365 score added
to your Window’s score make up your Microsoft Secure Score. The numerator is the sum
of the security controls that you fully or partially meet. The denominator represents
the number of points that you can possibly earn, given
the set of features that you have available. So in this case, I have earned
791 points of security value and could go all the way up to 1,184. Note, you’ll only see your
Window’s score if you have Window’s Defender
Advanced Threat Protection. Now beyond the understanding
what makes up your score, we help you benchmark yourself
against organization’s of a similar seat size,
across the entire service. In the future, we will be
expanding this to an industry view. If the Office 365 average
score seems like a low number, keep in mind that
there are millions of organizations of all types
and sophistication in that calculation. But with the active seat size
average to compare against, this should make it more relevant to you. Now, if you look over to the left, you will notice your target score, this number
can be higher than your denominator, and that’s because
it includes all controls, whether you currently have
access to them or not. This shows you for any given
set of selected controls, what your score could be if
you took those recommended actions. My target is currently set
to “balance”, by moving the slider to the left, I can
select more basic level. And notice that the number
of actions I need to take decrease, while moving it to the right
makes more action items appear. As I target a more
comprehensive level of security, several control dimensions
are available, including the ability to filter controls by
user impact, implementation cost, and control type. For example, if you just want
to look up low user impact controls, you can apply the
filter and only work with those controls. Any control that is labeled
“Not Scored” is one that you can take an action of, though
we have not yet instrumented that control for points. Don’t let this stop you, if taking action improves your security, then the points will
be granted once instrumented. When you expand the control,
you see a clear, easy to read explanation of what the
risk the control is trying to mitigate. What it is we are recommending,
and what will happen to your score if you take the action. We also show you some additional data, like user impact implementation costs to help you balance your organizations
productivity against your security. Here, we are looking at enable
MFA, you see a couple of new things
here based on your feedback. I can say I already have
another solution in place today, by a third party, and we’ll
add those points to your score. Or I can opt out of the
control by selecting, “Ignore”, and those points will be
removed from your denominator. And you can click, “Learn
More”, to see an explanation of what it is we are asking you
to do, and the impact to your users, you can now take
the action to earn points. As you can see, I’m now
directed over to the Admin page for MFA, your scores
will update the next day. We also now reward you with
additional points for reviewing reports, like log-ins after multiple failures, and risky sign-ins. Additionally, you can now
search on specific controls that you may be interested
in, such as mail. This will now filter controls
that have that string in them. Now that you know how to
improve your score, you can leverage the Score Analyzer
to track your progress over time, and report your security
posture to your organization. The Secure Score summary graph
shows your score over time versus the Office 365 average. We’ve also added the ability
for you to select date ranges to assess your progress for any given day. Experience will show you your
points and controls completed on that day, along with a detailed summary of
complete and incomplete actions. And you can also compare
your score between two days by selecting, “Compare scores”. Finally, as always you can
export your score data and the list of controls to CSV or a
PDF to share with your team. So that was an overview of
the Microsoft Secure Score and recent updates. If you’re using Office 365,
or Windows Defender ATP, try it for yourself at
securescore.microsoft.com. Thanks for watching.

Microsoft Planner – Review of mobile apps, deeper Office 365 integration + task automation

Today we’ll take a look at recent updates
to Microsoft Planner including the updated look and feel as well as faster
web interface. Deeper integration into Office 365 app experiences such as Microsoft
Teams, assigning multiple users to a task, new ways to access your plans on
the go via mobile, and how you can automate your plans
with Microsoft Flow. Microsoft Mechanics Today I’m joined by Dave Heller
from the Planner team, welcome. It’s good to be back. So Planner is already one of the more
popular Office apps with its simple and visual way to organize team work and you were last on the show at Microsoft Ignite. But what’s the team been working
on since then? Yeah it’s been a busy year since we last met at Ignite. Since then we’ve been gathering your feedback to make Planner even better. So what has the team been focused on in terms of the updates with Planner for this round? The focus has been on delivering against the most requested features that you’ve submitted,
such as mobile apps for iOS and Android. As well as foundational improvements to
make the web app perform faster and enable users to extend Planner
throughout the Microsoft ecosystem. For example, within the applications
that you use daily Such as Outlook, SharePoint, Dynamics or any number of SAS
applications. You can trigger a task in Planner using Microsoft Flow. So before we take a look at all
of these updates in action, can you briefly step back and kind of give us an example of what the core Planner experience is? Sure thing. Planners primary purpose is to give you a simple visual way to organize team work. So I access Planner through the app
launcher here. And we’ve gone into the Planner hub which is where I have a higher view of all the plans that I care about this week. And so I’ll click on my online marketing plan where the online marketing team has already organized all the work they’re doing to fit their team this week and this month. What we see here are these columns that you call buckets, which are way to categorize your work. Specifically to the different work
streams that are happening. What I’ll do is go up here to the Chart’s page. And here we have a view of who’s doing what. So we see the whole team here. And suppose I care about what Alex is
doing, I can click on the task bar next to his name. It’ll filter by that. And maybe I want to see the progress of his work and specifically what is
currently in progress. So here I’ll see that YouTube strategies is behind and I
can reach out to them if I need to. Lastly, we have the My Tasks page. Which as you can imagine you have tasks assigned to you from many different plans. And you don’t want to have to go to all
of them to view your tasks. So they all funnel down into the my tasks page where you can status your own work very quickly. So it’s a really great central place to be
able to stay on top of all the plans and tasks that you’ve been assigned to. It’s also a really great way to build out team plans. But if you want to understand the core concepts of Planner and how to build you own plans, check out a show we do a few months back on Planner on Microsoft Mechanics. But Dave can you walk us through
all the updated experiences? For sure. So first let’s take a look at the original UI. And you’ll notice that the
colors are a bit different. There’s less information on the page. And I’ll click on the IT department plan and you’ll notice that it takes
about a second to load up. So now I’ll go over to the updated UI, and I’ll click on the same plan and you’ll notice that the tasks and
the plan load very quickly. We’ve also made the interface cleaner, more modern, more consistent with Office 365 experiences. We’ve also been able to improve the
efficiency of the interface so that you can see more information
from your plans on one screen. And then lastly and importantly
as you noticed it’s more performant. And what we’ve done is we’ve made some
foundational changes to make pages load faster by querying and prefetching more
information on the initial page load. So you mentioned the latest updates are
really based on specific user requests. So what are some of the updates the
team’s implemented there? Right, so the most requested feature on our Uservoice
is the ability to assign multiple users to a task. In the previous experience you
could only assign one user per task. But as you’ll see here you can assign multiple and up to ten users if you so choose. So we’re some of the other top
requests that people were feeding back to you? So in May we ship Planner mobile apps so you can now view and edit your plans on your iPhone and Android phones. So Jeremy I’m going to go into a plan here. Let’s see we have a Product Launch event. And I see that a keynote presentation planning is late. I know you’re great at keynotes
and you love doing them. It’s my favorite thing. And so I’m going to drag your name
over and assign you. And that will pop up
in your mobile device. All right so now that you’ve assigned me a task, I’m going to go ahead and pick up my phone here and open up the Planner app and here in the Planner app I can see
all the different tasks that are assigned to me in the My Task pane here. And if I click on the keynote presentation planning that you just assigned to me I can go ahead and click on the status
of that and I’ll put it as in progress. And now that should show up on your side as well. But before we look at that, we’re going to show a couple other things on the phone. So here I can also see what’s in progress,
what’s completed, and I can also check
out the Planner hub to see all the tasks that I favorited and
all the plans that I’ve favorited. They’re straight for my phone. So beyond then what I’ve shown here on the phone, what else are we working on for the
phone? Yeah, in the upcoming months you’ll be able to create a plan from your mobile phone to have a
full-featured Planner experience. And mobile application management is
coming with Microsoft Intune. Now you’ve also mentioned the team’s
been deepening integration with Planner into other app
experiences. What’s new there? Yeah so we’ve been continuously improving our
integration with Microsoft teams as you can see here. So first I’m going to show
you a plan called Product Launch. We’re going here and I just want you get a
feel for the tasks that are part of this board. And then what I’ll do is I’ll
switch over to teams. And you’ll notice that we have product launch here as a
team that’s associated with the same group. what I’ll do is I’ll click this
button and I’ll add a Planner tab. It’ll give me two prompts to either create
a new plan or use an existing plan. I’ll use an existing plan, I’ll click the
drop down, I see product launch and click Save. What’s happening now is it’s taking
the data from Planner and bringing it to Teams so you have a fully
synced plan so you can work on your Product Launch board in Teams or in
Planner as you like. And your mobile device. And it will sync bi-directionally
to fit the way you work. And the great thing about Teams that were in here is
that now we can actually chat against those plans. So are there some new features
there that we can show as well? Yeah so you’ll notice here that I have a late
task to launch on the web. And what I’ll do is I will copy a link to that task And as you noted I am able to chat within Teams. So I’ll open the chat box. And I will @ mention you, so you’ll get
a notification within Teams. And I’ll say
“Hey, I need help with a task”. And then I will paste the task. And then I would say
most importantly I’m going to assign you. So you’ll get a notification through Planner and on teams because I really want you to know. So on my screen I just saw
a task there in the corner that you’ve @ mentioned me and I can see activity
here in my Activity Feed that you’ve just mentioned by name. Now if I go into Teams,
I’ve already got that pinned on my site. And I can see a link to that task
that you’ve assigned to me. And the great thing is here it won’t only
just launch the plan itself but it’s also going to launch me straight into that task so I can update that if I want to right here. And I will do that because I want to say
that I’ve got a message. And I’ll say I’m on it. And post that. And now I’ve just
updated the status straight through Teams. It’s going to synchronize back
with planner. Now you’ve mentioned though something even more interesting a bit cooler I think from the automation perspective. We can start automating
tasks creation using other items and Planner and combining that with Flow. What are some of the practical uses we can do in terms of automating plans with flow? With Microsoft Flow you can connect
to any number of end points and create integrated scenarios that you don’t necessarily have out of the box. So in this scenario I’ll be Megan Bone who’s an administrator at Contoso. And every time that there’s an All-Hands meeting, there are certain tasks that I have to do on a
repetitive basis. And so what I’ve done is I’ve gone into Microsoft Flow And I’ve created an integration between my Outlook calendar and Planner, so that whenever there’s subject of
an event that I create contains the words All-Hands. There are four tasks that are automatically created. So I’ll go over to Outlook and I’m going to create a task that
just says Team All-Hands. And click Save. So now that I’ve created that task,
I’m going to go back into Planner I’ll click on the team All-Hands plan, where these tasks populate. And you’ll see that I have the four tasks that I need to do every time there’s
an All-Hands meeting. And you also notice that the due date
is the date of the meeting and that I have automatically been assigned. So I can see these tasks in the
my tasks page. So Dave where can people go to learn more? Well if you’re not an
Office 365 Enterprise licensed user, you can learn more at the link below. Otherwise you can find out more about how to use planner on our support page and keep helping us shape planner
with what you’d like to see by giving us your
feedback via the tech community. Thanks for joining us today Dave. And of course keep watching Microsoft Mechanics for the latest tech updates across Microsoft. Good bye for now Microsoft Mechanics www.microsoft.com/mechanics

An introduction to Workplace Analytics for Office 365

Coming up We take a look at Workplace Analytics that uses the power of Office 365 to provide rich actionable insights into how your organization spends its time as well as the ways that people
network internally and externally and the effectiveness of collaboration
across teams we’ll also share how it works including how you can correlate
Workplace Analytics data with other business information
generate powerful models and best practices to drive positive business outcomes Microsoft Mechanics I’m joined once again by the general manager of Microsoft Workplace Analytics Ryan Fuller Welcome It’s great to be back So I know a lot of people are using MyAnalytics to really get insights as to how they spend their own time to help improve personal productivity we covered that a few months back on Microsoft Mechanics but now you and the team are really delivering insights of the organizational level with something called Workplace Analytics What’s that all about? So it’s about knowledge workers right and it’s about help
helping them do their jobs more effectively that’s tricky right it’s
tricky to understand what makes a knowledge worker more effective it’s
it’s hard unlike in maybe manufacturing where it’s
how many widgets per hour can somebody produce knowledge work is much more
complex it’s hard to understand what makes a legal team better than a
different legal team or how does a certain product team always deliver on
time but a different one doesn’t right and so we think about that as a data
problem like lots of people have a lot of hypotheses about what might be good
or bad but very few very little data exists to solve this problem Office 365
provides us data to do that right when you think about all the meetings and
emails and documents and chats and all that stuff that sits inside the Office
365 cloud it really is the largest data set ever created for how people spend
time at work so Workplace Analytics is a product that harnesses the insights that
can be pulled from that enables our customers to create whole new levels of
engagement and productivity for their employees right now I remember a really
great example that you gave last show where you highlighted all the hidden
costs of really planning for executive meetings and that was really spiraling
out of control just for the prep that goes into one of
those and just the visibility to what’s
actually happening and how much time is spent can radically change how people
operate their business but meeting productivity like just just reducing the
amount of time of meetings is just the tip of the iceberg we have customers
using this in all sorts of different ways which we’ll talk about that drive
both engagement and productivity I can really see how this becomes super
compelling for example if your may be managing a merger and acquisition or
other business initiatives and you really want to see how that progress is
going that’s right people use this for M&A as you described to see our
organizations actually being absorbed into the parent and integrating or not
we use it a lot of times for sales productivity we use it for manager
quality we use it for transformation efforts there’s all kinds of different
ways that this thing gets delivered so your teams then built all the tools to
be able to generate these types of insights but can we see it in action
so of course Workplace Analytics is really easy to use we make it simple to
get started and get value quickly let me let me show you okay so it’s a web-based
application so you can get at it from anywhere within Office 365 start with
the home page here where you get a view into how large of a population you’re
looking at so in this case the demo is again 902 employees we’ve got six months
worth of Office 365 data in here and it’s just giving us a couple little
stats about about it that says that those people spent three hundred and
forty three thousand hours collaborating over that six month period so these
numbers get get fairly large I’ve got a number of different tools that I could
go into but where I like to start is some of these visualizations that we
have at the bottom or we’ve got a handful of categories that help you kind
of get your arms around the data and get get some quick insight into what you’re
looking at so I’ll start with week in a life okay so a week in life is just that
it allows you to pick any group of people any team any function geography
etc and understand what a typical week in their life looks like so this team
has an average of twenty five point six hours per week between meetings and
email right and I’m twenty three point four of those hours are during their
work days two point two or after hours and I can begin to look at the breakdown
of meetings and email by all those things you can see views of different
organizations within that company that’s right you can see as I scroll down
because I’ve loaded in HR data I can I can have some good context as to
how does the HR function compare to the marketing function or the sales function
etc and I’ve got all kinds of different views if I were to scroll down of
looking at After Hours or total collaboration or internal versus
external etc now let’s have a trendline over to the right side of each of these
metrics I can look at the trend or I can look at distributions sometimes the
overall average doesn’t tell the whole story because some people are really
burning really hot and some people are not and you can you can get a sense of
what that distribution looks like so lots of different things you could look
at here instead why don’t we take a look at one of this the next categories maybe
I look at this and I say well gosh 16.2 hours in meetings per week that feels
like a lot let’s look a little bit deeper at meetings so we have this other
view called meetings overview and this helps to get a sense of meeting quality
so first thing out of the gates we have these few different meeting quality
indicators so multitasking that’s a big one how many how often are people just
sending lots of the emails during meetings that they’re in they’re doing
that it’s a sign of a low quality need conflicting hours this is what we mean
by that is how often are people double triple booked during the same time
periods and that’s hard because you don’t know if you can expect people to
actually attend what the nine million represent yes so the nine million is an
aggregation of looking at all these different quality indicators how much
time and time is money is spent in what looks to be low quality meetings and so
nine million dollars in people’s time is going to meetings that appear to be low
quality right this can be a good call to action for people to get an idea of just
how big the opportunity might be to dig into this stuff so that’s a lots of
different stuff we could look at for meetings another good category to start
with is management and coaching so this gives you a lot of insight into how
managers spend their time with their teams so let’s graph at the top is how
many hours do people actually get with their direct manager present right and
you can then you can begin to look at how much time our manager is spending in
one-on-ones with people and how does that vary by function like a lot of
companies will will have a rule that managers should be spending at least a
half hour every two weeks in one-on-ones near this you can kind of see if that’s
happening or not right I can be a positive or negative thing depend on the
company that’s absolutely right I mean you can get indications of
micromanagement or you can get indications of awesome mentor
ship and training right right networks in collaboration is another piece here
when we talk about networks we talk about them in context of how many people
are you actively interacting with on a regular basis across the company we have
found time and again that top performers or people who have the best business
outcomes have much larger and broader networks across their companies and so
that’s highly correlated with with things like sales positive sales
outcomes or positive performance ratings the opposite is also true as networks
shrink to make it smaller and smaller it’s a hot it’s a good predictor of
attrition and you can totally tell because maybe your manager can unblock
things for you help you out can’t because their networks too small
absolutely these are things that really can contribute to the overall work
health of an employee at well said right and we talked about all that power of
the data inside the Office 365 graph this is the kind of thing that’s just
really isn’t measurable in any other way but the way the knowledge workers work
is through networks and is through interacting with other people so this
allows you to measure it can I create custom queries of the data absolutely so
a lot of the time the visuals that we’ve built get you the answer you’re looking
for when they don’t we have the ability to build your own query and it’s
extremely flexible I won’t go into it in depth because you can you can get quite
fancy with it but I can I could do a query around people or meetings or
groups of people I’ve got a number of different templates here so maybe I
maybe I want to open up my meetings our meeting hours by attendee template which
has a few metrics already calibrated for me like meeting hours with at least two
attendees or meeting hours with people in level three and an LP member or
different things like that so I can I can calculate these things in very
granular ways and then if I want to I can add filters to them so maybe I only
care about looking at people and marketing etc and I can run the query
and then come back and see all of the different queries that I’ve run which
are available for me to to download put in power bi put in some kind of data
science package and basically do further analysis down that’s going out put a
table of data effectively that you can visualize with some other tools and I
can imagine there’s a lot of value in terms of combining Workplace Analytics
with maybe some information that you collect externally maybe in CRM systems
or in HR systems performance ratings engagement scores those types of things
right that’s absolutely right I mean what you
saw in their HR data is always part of it just so you can slice and dice and
group and categorize people but it really comes to life when you put in
outcomes data so I could take you through a real-world example to bring
this to life a little bit more so we worked with one fortune 100 retailer
that was working with us and they had a big problem of low engagement scores
high attrition and they just people were complaining all the time about being
burnt out in too many meetings too many Gmail’s etc so they used workplace
analytics and they saw a lot of evidence that people were constantly
double-booked people were constantly multitasking people were doing too much
after-hours work but nobody quite believed that those were the right
problems to focus on right the management team said yeah sure but I
need to be double booked because I need to know what else is happening in any
given time slot and then I just decide at the moment which is the most
important thing for me to do which may be one of your directs might not know if
you’re going to turn off it’s exactly right meeting yeah so people were really
frustrated because I didn’t know if the manager would show up and they had to
schedule it three times to get a decision right so what we did is we took
all those Workplace Analytics metrics and merge it with the employee
engagement survey that they had already run and what came out of it was that the
behaviors that we had identified as problematic like the double-booking and
other things really strongly correlated with disengaged employees so now all of
a sudden there was evidence in context that those set of behaviors were causing
this kind of negative 5 and negative engagement with employees and so they
put together a change program they trained people to actually use my
analytics to help people keep score and after a few months of working to change
those behaviors they had some really impressive results so it’s really great
in terms of being able to take two different data sources and pull them
together really prove something out it sounds like a really powerful tool in
those types of circumstances but what’s under the hood well how does all this
actually work sure yet so we start with exchange calendar and email metadata
coming out of Office 365 we find that email and calendar alone typically
provide around 20 hours of time per week for each knowledge worker that gets
that’s even more for managers and more collaborative functions and we map that
with organizational data coming from many HR systems so things like roles and
hierarchies geographies etc and allows us to aggregate at all those
different levels and once that data is in context we create all this very large
library of behavioral metrics that describe a wide range of behaviors
related to productivity engagement networks time use etc the data very
frequently gets combined with other business data so think think stuff
coming from Dynamics CRM or workday for HR data can also pull in a lot of
outcomes data so maybe quota attainment in a sales organization so you can see
what your top performing salespeople do differently with customers all kinds of
different things that you can enrich it with and what’s cool is it’s not all
just looking at it and deciding how to interpret it you can do some real data
science here so you can you can really build those models that are highly
predictive of outcomes that you’re trying to drive as you said it’s such a
big data set I know a lot of people watching are wondering what this means
though from a privacy perspective seeing that it’s looking at data they in
exchange my calendar etc absolutely and that’s super important first thing on
that this is all customer data right this is your data you have full control
over how it gets used and deployed and what visibility it has across the
organization also you should know that Workplace Analytics only looks at header
level metadata so it’s not it doesn’t touch content of emails or attachments
or any of that that stuff that’s often considered a lot more sensitive and of
course we default to the identified data that’s aggregated so kind of like an
employee engagement survey you typically can only see result sets that include at
least five people in them etc so you’re never you’re not looking at personal
identifiable levels of course that’s all entirely up to each customer how they
want to configure that but we have a lot of different toggles that are built to
cater to a number of different privacy scenarios you can also choose which
population of employees are part of whatever analysis you’re doing so if you
wanted to exclude you know the legal team or the M&A team or parts of
different geographies you can do that as well
so we have a lot of IT professionals that watch Microsoft Mechanics what I
need to do actually light this up if I was running the IT for my organization
so from a tech perspective it’s pretty easy
you know we work with you to help identify the scope of employees the
right privacy settings etc then we have a dedicated team that helps with
onboarding and Training analysts on how to use this then the admin will assign
licenses to whichever analysts will have access to it typically is a small number
of analysts especially to start mechanically very sensitive data but
once we do that you know the data usually right out of the gates you can
get at least six months of historical data so you can you can start to get to
real insight very quickly so it’s really compelling in terms of the progress and
how we’re actually leveraging behavioural insights for for the
workplace but what else are you and the team focus on what’s what’s coming next
sure yeah I mean so we started with email and calendar as I said and that
gives a very robust signal but of course we’re very excited to add more signals
from across Office 365 so Skype and Yammer and onedrive SharePoint all these
different signals that’ll make it even richer we’ll also be doing new use cases
so it’s not just analysts that can do whatever we’ll have it very targeted
solutions around things like sales productivity or collaboration overload
etc and then deeper analytics capabilities making this thing smarter
with natural language processing machine learning all kinds of network analytics
etc so where can people go to learn more about how to start using this well you
can request more info about website analytics at the link below or by
contacting your Microsoft representative so thanks for a great overview and
thanks trance again Ryan and of course keep watching Microsoft Mechanics the
latest tech updates across Microsoft good bye for now you

Introducing privileged access management in Office 365

(techno music) – Coming up, we take a
look at the new Privilege Access Management
capabilities in Office 365 that allows you to
control admin privileges within your tenant to
prevent rogue admin activity or unauthorized admin access. This idea is based on the
principle of zero standing access requiring a highly supervised process for admin access privileges. Access requests need to be approved by an authorized set of approvals. Access is then time-bound
for a limited duration, often referred to as just-in-time access. And all the activities are
logged for auditing purposes. With admins often the
target for phishing attacks, the good news is that this process is now being brought to your tenant. Let’s take a closer
look at how this works. I’ll start by highlighting the risks associated with standing privileges. As an admin, you have
the keys to the kingdom, so if an admin goes rogue or
the credentials are compromised they could do collateral damage. I’m going to set a journal
rule typically used for compliance reasons or legal hold. A journal rule is a powerful
command that will start copying every sent or received
email to the shadow mailbox. In this case, each email will
go to [email protected] but this could literally
be any email address. Imagine, if your tenant admin went rogue and set a journal rule against to your CEO’s mailbox maliciously, by the time the activity’s detected, the damage is already done. Let’s take a look at how we
can limit standing privileges for such high risk
tasks within Office 365. Here, I’m in the Admin Center. You can manage privilege admin access from the Office 365 Admin Center, under Settings and Security and Privacy. Let’s turn on the feature and set the default approval group. All the privilege access
management request will by default come to
this group for approval. And you can set the
duration of access in hours. I’ll just stick to the four hours default. Now that we have enabled privilege to access management in Office 365, let’s create an access policy to prevent journal rules without approval. I’ll click on Privileged Access and I’m going to configure a new policy. First, I need to select the policy type. This can be either a Rule or a Task. Since we are preventing
unapproved journal rules, I’ll select Tasks. I’ll select the Policy
Scope to be Exchange and then the task to be Journal rule. Next, I can choose between
Auto or Manual approval. Auto-approval is great for
certain high-volume task like password reset. But I’m going to choose Manual approval for high risk tasks like
setting a journal rule. I’m going to keep the
default approval group that I created earlier, but I can choose a
different approval group if I wanted to. Aligning your task with
Privileged Access Management in Office 365, enables you
to get a rich auditing report both in the case of auto-approval as well as manual approval. Now, let’s go back to
the Access Policies page. Here is the policy for the journal rule that we just created. Similarly, you can add policies for other high risk
tasks and rules here too. Now that the policy’s added,
let’s switch the power shell and run the same journal
rule that I ran earlier. You can see that the cmdlet fails with an error, asking me to raise an elevation
request to get access. I can now request access using the new elevated access
request cmdlet. You can see, this request
has scoped a new journal rule with a limited duration of four hours. This will also generate
an email notification to the approver that clearly calls out the relevant details
for the access request. Now, back in the Admin
Center, as the approval, I can see the pending request. I can view the details and
choose to approve or deny. Let’s go ahead and approve this request. Once approved, as the admin requestor, I’ll receive an email letting me know that I can go ahead and
set the journal rule. Now that I have access, I’m able to set the journal rule and only that. And after four hours, this
privilege will expire. Lastly, the activities
are logged and auditable so I can review all
privilege access request and approvals that were
performed within my tenant. I can get all this information
in the Office 365 audit log, and use this information to
respond to auditor request. So, that was a brief overview of the new Privileged Access
Management capabilities in Office 365, which provides just-in-time and just enough access at
a more granular task level. We are bringing our
learnings and best practices from how we run our
data center at Microsoft to your organization, by giving you a privilege access workflow that’s auditable and that can provide an additional layer of security. We hope you go the extra steps of enabling Privilege Access
Management capabilities in your Office 365 done in today. To learn more, please go to the link below and thanks for watching. (techno music)

Office 365 Advanced Data Governance overview (GDPR)

Coming up, we look at updates to the Security and
Compliance portal in Office 365. Specifically, Advanced Data Governance. I’m going to show you advances in knowing and classifying your data. Cloud intelligence for proactive policy recommendations based on your criteria. Data retention to determine the high-value data to keep and the obsolete data you can confidently delete. And finally, default alerts that ensure
good governance on your behalf. As data in your organization continues
to grow at an exponential rate, much of it in an unstructured manor. We want to give you confidence
and understanding in knowing that data so you can determine the right
actions for your organization. This all comes together with
Advanced Data Governance in the security and compliance center in Office 365. Whether you’re new to data management or an expert, our focus is on simplifying the experience while maintaining the granularity of controls that you need for advanced governance if you are a records or compliance officer. In this example of a healthcare company, you’ll notice immediately that I get a
comparative view of my data management practices compared to others in my industry. The system is also able to make specific recommendations relative to the data in my tenant and specific regulatory policies for my industry that Office 365 detects I have not yet deployed. Behind-the-scenes, Office 365 is able to recognize different document types allowing the system to quickly analyze data within my tenant and make recommendations on my behalf. While this view is determining the
data already within Office 365, we are making it easier for you to know
and classify all of your organization’s data. Including non-Microsoft data
that you bring to the service. This starts with analyzing your data when
you bring it to the cloud. And then becomes a question of filtering
or importing what you don’t need in Office 365 using criteria like user, age, and data type. Once the data is in, were also allowing
for more advanced management. so you can easily determine what data
you’d like to preserve and protect. Coming back to our dashboard, I can see our tax records recommendation, and i’m going to create a policy. Here, I want to customize this policy. So I choose to go to the retention dashboard. Here, I create a policy by giving it a friendly name. And I can now choose what locations across
Office 365 I want that policy to apply to. I can choose any work load within the service, or third-party data types. For example, i’m going to choose to
apply the policy to all locations. I can choose how long I want to preserve
the content or when I want to delete it. I can also specify additional options like publishing labels to allow people
to manually apply tags. To apply retention on content that
will match a keyword query, Or to apply it on content that matches
a sensitive information type. I can also upload my own document fingerprints to apply policies to those specific subsets of data. For this example, I’m going to choose
a sensitive information type. Since I’m a healthcare organization, I’m going to choose the medical or healthcare template. Here I choose the “UK Access to Medical Reports Act”. All the data within my tenant that matches the
“UK Access to Medical Reports Act”, will now have this retention policy applied to it. So these are the templates we’ve built into Office 365. You can also select your custom digital
fingerprints of document types that you previously identified as important to you. And now if you want to review a sub-set
of content at a more granular level, such that a business leader or supervisory reviewer
can manually evaluate that content. You can create a supervisory review rule in the security and compliance center. and delegate a reviewer who will tag that
content in Outlook or OWA. Now I’m going to show you built in
default system alerts That leverage cloud intelligence to
enable good governance. Here we have alerts if you have an unusual
volume of file downloads, file deletions, or file preservations and modifications. In this way, the system lets you know without any configuration on your behalf when there is anomalous governance as compared
to your regular usage of the service. These are just some of the updates to
Advanced Data Governance in Office 365. We will continue to invest in giving
you a rich window into your data and guidance and how to govern it
according to industry regulations. LIke the EU’s general data protection
regulation “GDPR”, for example. There’s much more to come including governance in-house machine learning, which will allow you to mark a small sub-set of data and extrapolate it from a much larger set. And then set policies to take action. To learn more and try these for yourself, please sign up for an Office 365 E5 preview. Thanks for watching. Microsoft Mechanics www.microsoft.com/mechanics

Microsoft Planner For Beginners | Office 365

eTop Technology, Inc. Microsoft planner is a great little tool
for organizing a team or completing a smaller project we’re full project
management software isn’t really necessary most of us are familiar with
Outlooks old task list a simple to-do list that we can tick off when the job’s
done the second generation task list is a little more complex but planner is a
couple of generations ahead of that and it can be used to manage tasks shared
between different members of a team provided they’re all on the same office
365 account open up your office 365 portal and go to the apps list clicking on planner opens the app in
your browser and there’s a useful option to download the app you can manage your
planning tasks from your iPhone and it will sync with the browser application
you’ll probably find that there are already a few plans in your app when you
open it up these will be linked to other apps in office 365 and they’ll probably
be empty to create a new plan click here and give the plan a name preparing the
company report will need a few people to cooperate together so it’s a good
example to use public simply means that the plan will be visible to anyone on
your office 365 account not to the whole world
private Limits is visibility to those who invite as members of your team and
this plan is going to be private so I want to subscribe all new members to
notification emails I also want to give a brief description of the plan I click
create plan and the new plan opens up in bored view complete with my first task
card ready to be filled in there are two views the other is chart view we’ll see
more of this later so let’s start by adding a few tasks planner makes this
really quick and easy each of those cards on my to-do list represents a
particular action eTop Technology, Inc. next I need a few people on my team to
allocate those tasks to go to members and add either a name or an email
address and here’s the first weakness of the system you can only add people who
are on the same office 365 account as you that’s great if your company has one
large 365 account but not so good if you’re in a large organization and each
department or branch has a different 365 account each member of the team will
automatically receive an email telling them they’ve been added here’s mine
now having created the team let’s assign people to the tasks I’ve created eTop Technology, Inc. so far so good but all the tasks are in
a single to do list I can differentiate a little more producing the company
report falls neatly into two parts producing the document itself and then
checking for errors printing it and doing a quality control check planner
can help here you can create a number of different lists or buckets as planner
calls them differentiated by topic I’m going to add produce document and print
document reserving overall editorial control to myself by clicking and
holding each task card I can move it the appropriate list I very much dislike the
word bucket for this but maybe that’s because I’m English now let’s switch to
charts view for a moment here we can see that I created eleven tasks all have
been assigned but none of them have been started now let’s have a closer look at
the detail of a task card here’s mine the first thing I’m going to do is to
click on in progress and I’ll put in the start date just to rub it in now I want
to add the completion date as I’m managing the whole project this is the
date by which I want everything done including the printing and quality
control checks I can add a description of the task here closing the task card
you’ll see that there’s an icon showing the task is in progress along with the
completion date but none of my colleagues have started their tasks so
I’m going to send them a message to remind them the message appears in a
comments trailer at the bottom of the task card and there’s an icon that’s
appeared on the close card to show that there’s a conversation in progress on
this particular task now let’s have a look at labels open up the card and
there’s a set of labels for each you can name them whatever you want
they’re a bit like the sticky labels you can physically add to paper documents
they’re a fun addition and used sparingly and correctly they’ll help your
at-a-glance view of the project overuse them and they just become annoying a
quick check on charts view shows one task started yep it’s mine next let’s
modify the marketing tasks list once I’ve marked it in progress and added a
start and end date there’s another little useful feature to explore you can
add a checklist to each task and by checking the box on the top right
you can tell planners to show the checklist on the front of the card in
bored view so everyone can see where you’ve got to like this another feature
of planner is the ability to upload and attach documents to a task I want to
attach some guidelines for proofreading I open the task go to the appropriate
method I can add a file create a link or reference a SharePoint in this case I
simply want to add a PDF a few seconds later it’s uploaded and showing on the
task card all Jonathan has to do to open it is to click on it well that’s a very
quick introduction to planner you can explore it and Microsoft has produced
several training videos for its use our verdict it’s clearly a work in progress
it’s quite useful as it is now but it’s still a bit clunky deleting a project
isn’t easy and it still feels a bit fragmented but if you’re the kind of
person that thrives on making lists especially for other people you’ll love
it eTop Technology we’re here to help if
you like these videos please subscribe to our YouTube channel if you found
this video helpful check out some of our more recent videos and if you’re looking
for a new IT partner please visit our website eTop Technology

How to access DOL’s new Professional and Business Licensing

(upbeat music) – [Narrator] In November 2019, the Department of Licensing upgraded to a new computer system for professional and business licensing. This video demonstrates how
to access that new system. Start by going to professions.dol.wa.gov. Click the button that
says Log In or Sign Up. (clicks) That’ll bring you to this page, where it says that DOL uses
SecureAccess Washington, or SAW, to protect your personal information. SAW is a gateway to many
different state services. You can access many of your state services with just one SAW login. Let’s demonstrate how to create one. Click here, where it says, Continue To SecureAccess Washington. The appearance of this page may
look at bit different to you depending on whether you’re
using a desktop computer, laptop, tablet, or mobile
device to access it. The first thing you wanna do is click this button that says Sign Up. (clicks) Enter your first and last
name, and email address. You’ll also need to create
a username and password for your SAW login, and enter it here. To verify that you’re a real person, click here where it says, I’m not a robot, and then select the images requested. (clicking) Click here where it says Verify. Now that the system knows
you’re a real person, click the button that says Submit. You’ll receive an email from [email protected] That email will include
an activation link. Click that activation link, and the SAW website will tell you that your new SAW login
has been activated. Next, click the Login button. This is where you want to
enter the username and password you created a moment ago. Click Submit. (clicks) You’re now logged into
SecureAccess Washington. Next, click the button that
says, Add a New Service. (clicks) That takes you to this page,
where you can add new services. Again, the appearance
of this page can vary depending on what device you’re
using to access this site. Next, click here, where it says, I would like to browse a list of services. (clicks) Now, scroll down this list, and look for Department of
Licensing, and click it. (clicks) Look for Professional
and Business Licensing, and click Apply. Your registration is complete. Click OK. (clicks) The SecureAccess Washington
website shows you that professional and business
licensing has been added to your list of services. Click the link. (clicks) Click the button that says Continue. (clicks) This is where the system
adds a new layer of security for your login, called
multi-factor authentication. You’ll be asked for your email address and your phone number. Click the button that says Begin. (clicks) Go ahead and enter your
primary email address. We highly encourage you
to add a secondary email, if you have one. If you lose access to your
primary email address, you can still access your login through the secondary email address. Click Next. (clicks) Now, add your primary phone number. Adding a second phone number
provides another backup method for accessing your login. Click Next. (clicks) This screen displays your
phone and email information. Be sure to check that the
information is correct. Next, click Submit. (clicks) Now you can manage DOL’s professional and business licensing. From this page, your options include
applying for a new license, and linking your existing
license information. Thank you for watching. (music gets louder) (music fades)

Microsoft Planner – User experience and integration with Office 365 apps

[Music] Hello and welcome to Microsoft Mechanics
Live! Coming up we’re gonna take a look at recent updates to Microsoft Planner
including updates to the core Planner experience deeper integrations in Office
365 app experiences like Microsoft team’s SharePoint and outlook the new
schedule view in the web app and how you can automate your plans with Microsoft Flow and to join me today I’ve got my partner in crime Dave Heller and he’s
got a plan from the Planner team. welcome thank you for having me give a warm
round of applause all right so Planner is one of my favorite newer apps from
Office 365 and one of the more popular apps that we see in terms of just it’s
simple and visual way to organize team work last time you were on the show a
few months ago we’ve made a bit of progress since then but what’s the team
been working on now in those last couple of months since our last show you know
it has only been two months since we last spoke but there has been a ton of
innovation in planner okay right and every time we publish a show on planner
there’s a ton of organic interest I mean just the even the original show has been
really good so we’ve we’ve we’ve done a lot in terms of Planner on the Mechanics
but what what else has been what else adds a team in working on yeah so
firstly I mean we’re really pleased with the uptake we’ve seen four planner I
mean there are millions of users worldwide with just continual growth so
thinking about what we’ve updated for this go-around you know the main focus
has been on enhancing the core planner experience to include new features such
as the schedule view iCal integration the ability to copy a task and updates
to the notification strategy we’ve also developed new ways to extend planner
throughout Office 365 we have a new web part to include the planner board and
SharePoint team sites and updates to Microsoft Flow connectors for example
within the applications that use daily such as Outlook SharePoint Dynamics any
number of SaaS applications you can trigger a task in Planner using
Microsoft Flow cool but before we take a look at all the updates why don’t we
take a step back for the folks that maybe are new to Planner and give them a
or of what Planner can do yeah absolutely so I’m gonna access Planner
here through the app launcher experience and we’re going to what’s called the
Planner Hub so what we’re looking at here on the bottom we see these tiles
that represent not only my plans but also my Office 365 groups and as you may
know for every Office 365 group you have you also have a plan and likewise so in
the plans below there may not be any tasks at all because the group wasn’t
created to work together yet but for the for the groups that we are working
together I favorited those so you can see I can click down here add to
favorites and then it’ll give me a high-level view of the work that’s
happening within these plans so I’m gonna go in this pre-populated plan for
the product launch and that opens the Planner board this is the heart and soul
of Planner and what we see is a complete plan with tasks and buckets configured
the way that fits my business so I remember who joins the plan can update
create edit any of the tasks and the idea is that we want to wait for teams
to organize the work and tasks quickly and easily so let me jump into some task
details to show you the kind of depth that we can provide here ok so within
this task branding guidelines I’ve designated the bucket what that means
that’s how I’m categorizing the work again this is all completely
configurable buckets were those vertical columns that we saw exactly and we’ll go
back there and I’ll dive right in we can list the progress between not started
and progress and complete have a start date a due date type of description down
here we can have checklist items and if we want we can show that on the card
instead I have the attachment of the card as well but just as easily I can
have the checklist and you can check that off from the Planner board
interface which is super cool and then down here we have attachments and you
think you upload to this to this task will go straight to SharePoint online as
part of the groups framework and then below we have the comments section which
goes right to Outlook so you can have this conversation and the tasks it’ll go
to Outlook you can continue it there and will populate right back into the tasks
on the right you’ll notice that we have these color-coded tabs these are again
are completely configurable they start blank you just give a visual way to have
people understand if they should be looking at a task even if they’re not
assigned to it right see on the right we have examples of like at risk or blocker
on track but on the bottom we have blue which is like what does that mean I
don’t know but the point is that we can configure it anywhere we want you know
so going back to the board we can also change the task views as you notice we
have these columns that are buckets and we can we can adjust as any way we want
but we can also change the visual to assignment so we click on this and we
see the work that we all have assigned to each other and we can drag and drop
to actually assign work across we have updating messaging framework I’ll take
that one and now that’s assigned to me we can do the exact same thing with
status and work in the progress view so here we see figure out Western Region
launch plans maybe I’m in a team meeting and we’re doing status updates I say hey
how’s this going and they said well West Region north is done and I can drag this
over to in progress and now I’ve status it just that easily
if you want an even faster way to be able to sort of status and see what’s
going we have the charts for you okay and where the charts do does is it shows
you all of your task owners and I can drill down very quickly to see who’s
doing what so here we see my name Dave Heller and so now it’s filtered by my
name and then I can group that by due date so very quickly I go to seeing like
what’s due today what’s due this week what’s due in the future very cool and
you can flip between the other favorites there as well yeah so one thing
customers asked me pretty frequently is you know I really like planner but I
want to be able to go through my plans to see what’s late because you know I
don’t have all the time in the day and so what’s cool is it’ll save the charts
view and you’ll see my other favorites at night 2017 I can go there very
quickly and it automatically loads all that data and you can see that it’s been
quite delinquent with the two tasks to have assigned to me right I can
literally gonna read it is say that that’s really the core Planner
experience very cool so it’s a really simple way to be able to build team
plans and if you want to understand core concepts of Planner and how to build a
plan check out the show that we had a few months back of the kind of the one
on 101 of Planner can you walk us through those some of the some of the
brand new updates that we’ve been working on the last couple of months for
sure so there’s a really important one and you may have noticed this it’s the
new schedule view we had a tremendous amount of feedback for a calendar type
view so we’ve built this into that core planner experience in addition to an
iCal integration and what’s nice is you can take tasks
and you can drag them directly onto the calendar and it all signed them and as a
temp attach a start date and a due date very quickly so I dragged Instagram
strategy to Tuesday I know it’s gonna take longer I drag it out and then it
automatically adjusts the the due date and with the iCal integration you can
see up here that my Planner product launch has already been included as an
additional calendar overlay to my Outlook calendar so we’ve also done work
with task assignment notifications where now you will get individual emails for
assignments so let’s say I assign you a task you’ll receive an email from me to
you so the whole team doesn’t get one and the whole team doesn’t send one much
more granular very cool so you don’t get notifications for everybody on the team
who’s getting any random tasks assigned so it’s very personalized to you yeah
we’re trying to make that experience a lot more personal right so we’ve also
previously had limits to the number of tasks you could have assigned to you now
you can have any number of tasks assigned to you and will only affect
recent tasks on that initial load so for all intents and purposes we are entirely
removing limits so what are some of the other additions that we’ve made to
planner yeah so in mobile users can now create view and edit plans on iPhone and
Android phones very conditionally we’ve on-boarded Planner
into intern for mobile application management and we’ve created deep link
between planner mobile app and other Microsoft mobile apps like teams so when
you click on a Planner tab and team on teams it will quickly and seamlessly
transfer you across to the planner app very nice so we are we’re both working
on a launch event actually as part of as part of the show and once you assign me
a task the nice thing is I can I can actually see it on my mobile phone if
that if that happens right yeah absolutely so that’s the so here I’ve
got this task and I can I can go ahead and actually start to click into the
task and give it some some status maybe I’ll say it’s in progress
I’ll add a comment that says I’m working on it there we go and when I send that
out then that will update your planner board and you’ll be able to see anything
that I’ve done so is there anything else then coming for the phone yeah so we’re
looking to build push notifications and also an iPad
to my’s that as well so you’ve also mentioned that the team’s been deepening
planner integration across other op experiences what’s new there we have so
you’ll notice here I’m in my SharePoint team site we have created a planner web
part that you can you can include in your SharePoint team site to view your
Planner board or the charts page directly from SharePoint and as you’ll
notice I’ll click on the tasks that you filled out and it’s right there within
SharePoint it’s completely mirrored across the team’s experience mobile and
the web client that’s one of the great things is we can have the whole plan for
example exposed through teams we can have it exposed right here in the
SharePoint site and that way you’re actually interacting with the underlying
plan directly even though you’re in those other experiences yep and the
SharePoint site feature will go live in the Neff coming months so why don’t we
why don’t we dig in a bit more in terms of the the Team’s integration for sure
so as you noted you can have the full Planner experience from within teams
again we have that same task that you filled out on your mobile device mm-hmm
but also there’s an interesting extra tip that we’ve added for teams where you
can just add additional plans that don’t spin up additional groups so you can
plan and create sort of a whole new kind of hygiene on how you plan so you can
create project specific plans but also in terms of how teams works we have
different channels here and so here we have the design brainstorm and that
channel from within the product launch group has its own Planner board that
just lives right in teams and anytime I assign people tasks in it it will go to
their mobile device and the my tasks page they’ll be able to see that as well
very cool so a lot of people here are probably I T pros writing scripts
wanting to do automation so we’ve built some automation frameworks into into
plan or using things like Microsoft Flow what are some of the practical uses that
we can do when we combine and flow with planner yeah so I’ll go back and show
you first from my flow that I’ve created three flows let me walk you through kind
of the story of each of them again this is it’s very easy and visual to create
on the top we have a link from Project online into planner and what I’ve told
project or what I field flow is that whatever in a designated project and
project online that there’s a task that has to do with workflows I want that
sent a Planner and replicated in my Planner
below that we see that whatever a new document is added to a specific folder
in SharePoint I want to have a notification and Planner to review that
so it creates a task that signifies that and then lastly in Outlook a very simple
whenever I flag an email I want to get at a corresponding Planner task that has
the name of that email and then also the body of the text within the description
and so I’ll switch over to the planner board that I have here that just has
flows to Planner and those are the three tasks that I’ve sent in from those three
separate workloads very cool so the sky’s the limit here in terms of what
you can do with flow so for example and kind of an area that I’m interested in
like maybe new user provisioning you can have it then kick off workflows the new
user comes into the environment maybe procures hardware gets there it’s
their desk and everything already kind of builds a plan around the various
stakeholders that have to do that so lots of stuff that we can do we saw some
great integration between SharePoint and planner we’ve seen all the different
mobile mobile additions we can create plans now right from the phone and
there’s even more coming but if you’re not already using Planner right now
where can we go in terms of or where can people go to learn more and to start
trying it and checking it out for sure if you’re not currently in Office 365
enterprise user you can learn more at the link shown on the screen and keep
helping us shape Planner with what you’d like to see by giving us your feedback
via the tech community so thanks Dave for joining us today of course keep
watching Microsoft Mechanics for the latest updates to planner and across
Microsoft that’s all the time we have for this show thanks for watching we’ll
see you next time [Music]