Why is ENGAGE so compelling? Listen to this Education customer give his take.


One of the main reasons I keep going to
Engage is actually to listen to the they do a lot of exposure on where the technology is heading to, which is very valuable. Customers are demanding real-time solutions and the experience is very important for the customer. Continuity on the system is very important. NETSCOUT provides real-time
visibility, trending, and forecasting which is priceless. We learn hands-on
experience where training is very valuable. My efficiency level actually
increases based on that experience. Through engage we actually meet the
people who develop those solutions. We actually work with them, with where the product is further developed based on real-world situations. I can actually connect to my production network and share some feedback, and get a conversation going with them. What I enjoy from NETSCOUT, they actually listen to the customer and work with us in enhancing the product.

Why is Attending ENGAGE so compelling? Listen to this Healthcare customer give his take


Every year I attend Engage I learn something new and it is predominantly around the workshops that you attend especially the the next release or the future product workshops. Where you get to see where the product is going and it’s usually pretty exciting. There’s always a feature or two that I’ve been waiting for or will help enrich my workflow that really gets me excited to see what’s coming down the road. They’re truly taking our feedback and offering suggestions and how we can further use the product so it’s an enrichment type of experience where you really get to understand from the technical people where the product is going. The benefit of using real customers and the presentations kind of gives you the sense that it’s just not a canned marketing presentation, it’s not a sales, its not even technical. It’s real world experiences how people have applied the product in their environment and so you can take that back and know that the product actually works. The best part of the hands-on lab is the guided experience of using the product, so you have product experts that are conducting the labs and walking you through workflows, walking you through troubleshooting techniques, and using the tool so you you get that guided approach to problem solving that might have taken you longer to figure out or you may not have gone through that workflow but with the product experts in the room it really helps build the confidence in using the tool. One of the things that I find unique about Engage is access to NETSCOUT management. I’ve been to several other technology events in my career and you just don’t get that level of access. And you don’t necessarily get the feeling that who you’re talking to is
listening to you but you certainly get that feeling and that access with NETSCOUT management. One of the more unique aspects of Engage is the customer appreciation event. What makes it great is the interaction you have with your peers you get to see the people that you’ve been at the conference with all
week you get to you know talk about what seminars or workshops that they’ve been
to and you share that experience and you just really draw upon that to further enhance what Engage is about. I value our relationship with NETSCOUT for several reasons one, they’re approachable, they listen, they’re more than willing to accept feedback, and product direction from the customer. But above that they truly do partner with the customer. They come to the table and they help solve the problem whether it’s a technical
problem or it’s a purchasing problem. They push aside the red tape and they sit down with you and they work through the issue until we have resolution.

How Ring Video Doorbell Works | Smart Doorbell with Camera


[Music] introducing ring the world’s most advanced doorbell the ring video doorbell brings convenience monitoring and security to your most valuable asset your home ring streams HD video and audio seamlessly over wireless internet to smartphones and tablets ring makes it convenient to see and speak with whomever is at your front door anytime from anywhere [Music] thanks you leave it at the door and rings configurable motion detection makes it easier than ever to monitor your home oh I see you Timmy Stevenson with rings unique cloud recording feature you can easily access rewind or share your video events and when it comes to security ring lets you give the appearance of being home even when you’re not Oh sir I’m so in cases of remote clean can I put you down for a box you know what we’re kind of busy right now bathing the kids maybe some other time home burglaries are a worldwide epidemic traditional security systems let you know after someone has entered your home and most home burglaries start with a simple ring of the doorbell to see if anyone’s all may I help you oh good afternoon we’re just in the neighborhood doing some free a tree trimming estimates no thank you I’m not interested ring helps families secure their homes from unwanted visitors and discourages burglars from ever entering the ring video doorbell was designed to enhance your homes entry with a wide array of faceplate options you can customize ring to fit your home’s personality the doorbells 180-degree HD camera lets you monitor more than just your doorstep during the day or at night and you can easily customize rings motion detection sensors through the ring app to exclude areas like busy nearby sidewalks and roads so you only get notified when it matters it’s easy to install the ring video doorbell with the included mounting hardware you don’t need extra tools or professional help to mount ring in minutes simply attach the included mounting bracket to a flat surface then place ring on the bracket and secure ring with a proprietary security screw that prevents theft should someone steal your ring doorbell will even replace it for free with dual power options you can power ring with a built-in rechargeable battery good for over 12 months of regular use or hardwired ring to your existing doorbell with convenience 24/7 home monitoring and the peace of mind of added security ring families are always home order your ring video doorbell today at ring.com

IoT in Action: Discover new business opportunities with IoT


[MUSIC].>>We’re here IoT in
Action Santa Clara and I’m here with Rishabh
from Quests Global. Tell me a little bit
about how it feels to be IoT in Action and what it means for your team to be able to be here interacting with customers
and industry experts.>>So it’s a pleasure to
be here at IoT in Action. It’s great to be amidst this energy and all the
insightful conversations. We like to leverage this platform
to showcase the capabilities of our solution and how it’s applicable to all
different industries. It’s also very helpful
to understand what the requirements of the industry
as well as the customers is, and how we can cater to those needs.>>Tell us a little bit about what Quest is showing here within
the Expo IoT in Action? How the solution works? What problems does it solve
and plans for deployment?>>So we’re actually showcasing our AI-driven vision
analytics platform, which is called Third Eye. So basically, it takes
the camera feed and then sends it to an AI algorithms, where the inference takes place.>>Okay.>>Then we draw insights from that to give the businesses an
opportunity to create actions, that then reduce their costs
and increase their ROI’s.>>Tell us a little bit about how
Quest is approaching that and why building on the Azure platform really helps you bring
value to customers?>>Yeah. That’s a great question. We actually partnering
with Microsoft, and using Azure platform really
helps us ensure that security is there in the solution from
the ground up all the way from the Edge to
the to the Cloud, and also ensure and empower our solution with features like
high availability and consistency. So just having these major blocks of security communication
protocols in place, it’s easier to focus on the use cases rather than the
architectural competence.>>Can you give us your feedback
and your thoughts on why is it so important to intertwine security
when developing IoT solutions, nowadays, and going forward?>>So I think it’s one of the most fundamental things in any
IoT solution which is security, because there’s a lot of
sensitive data that is being transmitted from
one level to the other. So on an enterprise level, you want to make sure that these enterprises trust
you when they’re working with you and they
feel safe giving you access or creating a
solution around their data. You want to make sure that
you meet a certain level of service level agreement and also ensure that security
is delivered to them.>>What is Quest Global’s
vision for IOT and how are you leveraging that vision
to optimize efficiencies, improve customer experiences, and really just open up new
business opportunities?>>So Quests Global is basically
an engineering services company, which is focused on creating
solutions specific to industries.>>Okay.>>So we help enterprises adopt digital technologies using
Azure services and others. So it’s basically helpful for enterprises to
leverage Azure services, and actually take their
solutions faster to the market.>>Can you tell me
a little bit about, are there any particular
products or services on the Azure platform that
has really helped Quest streamline their deployment
or that you feel is going to really change
the landscape of the Intelligent Edge,
Intelligence Cloud Ecosystem?>>So we’re doing a
lot of work with a lot of different services
given by Microsoft, specifically to the Azure platform, significantly using IoT Hub.>>Okay.>>Then we’re using the SaaS
offering which is IoT Central.>>Right.>>As well as the IoT Edge which falls under the IoT
Edge Hub umbrella. One of the major factors that helps us push our solutions faster is the security component and different security services
such as Azure Active Directory.>>Can you tell me a little bit
about how you see IoT evolving in the next 3-5 years and how you
see your solution here today, or plus Global’s impact and IoT
really driving that growth?>>So we see the industry and IoT primarily moving
towards the edge.>>Right.>>The Intelligence moving
more on the Edge side. So that is, we see the
industry moving and we’d like to focus on catering to
those needs that are coming up.>>If there was an opportunity to reach out and connect
with all the customers watching this video on
why they should work with Quest and why they should leverage your solution,
what would that be?>>So you should leverage our
services as we have expertise in helping enterprises take their
digital technology adoption, and also reduce their time to market. [MUSIC]

Multideur’s migration to Microsoft Dynamics 365 Business Central


Worldwide millions of doors open and close each day. Multideur ensures that vital organisations
like the Ministry of Defense… …and fire departments have no worries about
their accessibility by using technology. Basically I always say nobody notices a door… …until it doesn’t work anymore. Because then you will find out that the processes
inside a factory can not continue anymore. Fire departments, the Ministry of Defense
or police departments… …you can imagine what will happen if such
a service can not be delivered… …because a door is malfunctioning. Since we are focusing more and more on the service delivery… …we see a big challenge in the speed of
information throughout our processes. In the past we had a very physical process here. With lots of piles of papers and mechanics going
to clients with physical worksheets. But also we had some various systems and
various versions of Navision… …so when a client called with a breakdown or malfunctioning door, we
had to look at different places to find the right information. So the speed and accessibility of information became a big issue. And this is something we wanted to solve with a new system. We chose for the Microsoft Dynamics 365 Business Central
solution with the Field Service app. Basically it gives us the most easy way to find information. We also ensure that the information is the same at every place. And its accessible for everybody everywhere
because it is in the cloud. So for example a mechanic can now focus on
his job, which is to maintain or service the door… …and less on paperwork and all
kinds of administration instead. Our work used to be a lot of paperwork, a lot of e-mails… …no that was not a nice situation. Now we have more time with the system to
help the customer and work on the project. That makes life easier. We made a big choice to put our system into the cloud. So we do not use local servers anymore. But also no local support. We have a partner which is Prodware. They helped us with defining the system. They helped us find
the best solution for Multideur in our demands and our processes. And today they support us in having the system online
everyday. And help us improve everyday. We are now also working on implementing the business intelligence
app Power BI… …which gives us a lot of management information… …on what we are doing so we can provide
the SLA information to our customers proactively. And also steer ourselfs on our main KPI’s and
the service delivery that we have in the field. In the end we want to deliver our promise. Which is
to deliver the best service to our customers. So basically we already know when a breakdown can happen… …or when specific predictive maintainance needs
to be done before the client even notices. And this is what we are looking into. By use of IOT
which is also supported by the Field Service solution.

The Internet of Things at Work


Yes. It started here in 1969. It came to homes in business in the 90’s. It went mobile in the early 2000’s.
Now it’s everywhere you turn, used by everyone you see, but it’s not stopping there. Everything around us can be connected to
a global Internet of Things. It’s smart, it’s wireless and it’s not something from the future. It’s already started to happen. Welcome to Boston. This
intersection of Beacon Street in Massachusetts Avenue has traditionally
been difficult to manage, that could be about to change. Traffic cameras and
sensors detect people cars and even bicycles using artificial intelligence
and machine learning they will be able to intelligently control traffic signals
and lighting to help reduce the possibility of accidents and the
technology will be there for the future of autonomous vehicles. A vineyard like
this one produces nearly 1 million bottles of wine every year. That involves
an enormous production of grapes and in turn, enormous amounts of water. Sensors
measure air temperature, soil moisture, water flow and more to manage irrigation
settings. This helps improve water usage, prevents plant diseases and reduces the
need for chemical sprays. Tracking of medicine from the factory to customers
has become an issue of paramount importance. Counterfeit and black-market
vaccines cost companies over 75 billion dollars a year and put patient safety at
risk. Small connected sensors can keep track
of not only where vaccines are shipped, but their temperature as well helping to
keep them safe during transit. These examples just scratch the surface.
Smart energy grid saves energy and promote sustainability. Fleet management
tracks assets and creates efficiencies. Connected drones perform inspections
safely and cost-effectively. All of these technologies will change the way we work,
live, even play, but they don’t just happen. It takes massive infrastructure
like widespread fiber networks, investments to reach across the u.s., and
technology like small cells to make sure it’s all fast, high-capacity, and reliable. It may sound a lot like the future but the fact is it’s already started to
happen because we don’t wait for the future, we build it.

Development at Work


Good morning and welcome to this week’s MXC news update. As you may have already seen for about a week, we have our smart machine bidding whitepaper that is currently available on our website. Within the next coming few weeks, Jeff will interview the mastermind, Aslan himself. So if you have any questions feel free to ask us in our Telegram channel or our Discord channel, so that we can get those questions delivered to the mastermind and get you the answers that you deserve. Within the next weeks, you will have the moment you’ve been waiting for. While other people are looking for Gucci and Louis Vuitton wallets, we will be launching our AXS wallet. That is A-X-S Wallet. Pretty cool name, pretty cool features. So be on the look out for that and prepare to be amazed. We are witnessing some great response to our Bibox listing. Don’t forget you can get your very own shiny MXC on Huobi, Huobi Korea, Cybex, and Gate. Make sure to go there, check it out, and start trading. Currently, we at MXC are focusing on bringing further implementations around the world, especially focusing on government cooperation. We will have some big news for you in the upcoming few weeks, so stay tuned. And that’s it for this week’s MXC news update. We look forward to speaking with all of you next week and until then, get in the community, get active, and ask us questions. Because you guessed it. It’s only together that we can build the future of IoT. Take care

Sole Cooperativa Working with IBM to Leverage Internet of Things in Senior Housing


Question: Mrs. Massi, can you please introduce Cooperativa Sole? Cooperativa Sole is a dynamic, strong and go-ahead enterprise, able to propose innovative and effective caring models. Able to offer dignity, well-being and safety to our cared ones. We offer different types of services. from communities for individuals with dual diagnosis, to communities with psychiatric patients, nursing homes, and summer residences for older adults. We provide services for occupational medicine and, for the last couple years, we have been supporting co-housing projects. Question: What it is the purpose of your collaboration with IBM? To test new technologies in order to build innovative caring systems. Question: what are the main issues you want to address through technology? We see two main areas: the first is safety through monitoring of the individual biomedical parameters. The second is a higher quality of life. Question: what are the outcomes you expect to achieve? We want to show that it is possible to envision a new way of caring for the aging and fragile population. Delivering different answers to the needs of people. Question: What are, in your experience, the typical technological gaps of the aging facing technology? For sure most of the older adults do not know the possibilities offered by emerging technologies. Most of the times they are not supported in using it, and a proper communication is missing. Too often technology is perceived as expensive so it is not considered as a possibility.

5 Tips for Companies Moving to an Agile Office Space


Ian: Hi, my name is Ian Morley, Serraview founder and chief evangelist. Today I’ve invited Jo-Anne Mann, Serraview’s new global head of client success to join us. Welcome. Jo: It’s great to be here. Ian: Jo comes to us with over 15 years experience in the corporate real estate field, most recently working at Suncorp Group on their corporate real estate strategy & the design and implementation of their agile office space. Jo, I’m sure you’ve got a million tips that you could share for companies considering moving to agile working but can we focus on the top tips you’ve got, insights and secrets that might help companies moving to an agile office space? Jo: Absolutely. It’s a big journey and I do have a lot of information I could share but let’s try to focus it. The first tip I would talk to would be “one size does not fit all.” T think that’s one of the mistakes companies make when they start this journey to agile office space: they come up with a model for their organization or they get a consultant in to tell them what it should look like and they don’t actually have any discussions with the business. At Suncorp, we came up with the model through research that looked at how many of our staff were there at any given time and come up with a ratio of ten to eight; so that means that for every 100 people you would have 80 desks. Once we started talking to the organization we found that size wasn’t going to fit at all.
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00:01:26,549 –>00:01:30,240
So you will have to have those discussions and
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00:01:28,530 –>00:01:33,210
alter your model accordingly. Doing that will actually help with getting buy in for agile office space. The next tip I’d like to share is around change management. Moving to agile office space is a huge change to implement and change the mindset of people. From the change management point you have to look at how long it’s going to take you to affect that change and how are people actually going to manage through that. Leaders are really affected by this change. In most traditional work environments they’re used to having their staff out in front of them. In an agile office space you have a distributed workforce. So how do you support your leaders and help them manage without their staff right there in front of them every day? Give people choices an organization, in an agile office space, without knowing how to manage you have chaos. So how’d you manage that with staff? There will be lots of things that they throw up around workplace health & safety, around hygiene in workplace, so there are things you’re going to have to do. At Suncorp we managed through a 12-week implementation plan but it took another 12 months for the maturity for people to understand the environment. That’s good to understand. Next, think about your re-investment. From a dollars point of view, you could save a lot of money. So if you’re doing a business case there are big benefits to be had from moving to agile office space, but what are you going to reinvest, and what are you going to give back to your people? With agile office space, what you’re doing is taking away ownership of an particular desk. Employees have been there for years, it’s always been their own space what are you going to give them back? At Suncorp we had to invest in a couple of things. Our technology wasn’t great so we had to look at what to do from a technology point of view. We also d didn’t know where people were in any of our buildings. So we used Serraview as a tool to look at occupancy, where are our people now, how space was being utilized, and how can we consolidate our space. I guess the last key tip I would leave you with would be supporting leaders. So if you have a good leaders in an organization they will embrace this change to agile office space well and be able to manage through it. If leaders aren’t prepared you’re going to have problems with agile working. You’ll have both in every organization so look at a leader’s program. We had to define what were our leaders’ biggest pain points going to be and how will they manage through that, and then support them every step of the way. Ian: Interesting, very interesting. How did you deal with those challenging leaders you may have come across? Jo: I think most of that was sitting down with them and trying to understand what were they most nervous about and then giving them tools to manage that. For example, you can use tools like Microsoft Skype for business that enables them to track where people are and actually have conversations while they’re not in front of them. How to manage through change, how to manage conflict, and even right down to how they are going to manage their targets. How to check performance is another key question from leaders. It’s how to manage that and giving leaders the right tools to be able to do that in agile office space. Ian: Very interesting, some good tips there. Thanks for joining us, and I really hope you come back for future segment. Jo: Look forward to it. Ian: If you do have any questions for Jo, please to reach out to us over Facebook Linkedin or Twitter using the hashtag #AskSerraview. Thanks, hope to see you next time. Jo: Look forward to hearing from you.